• If the problem is not resolved, you may present the problem in writing to the HR Manger of AJK, who will attempt to reach a final resolution. If you need assistance with the written complaint, contact the HR Manager for help. This procedure, which we believe is important for both you and AJK, cannot guarantee that every problem will be resolved to your satisfaction. However, AJK values your observations and you should feel free to raise issues of concern, in good faith, without the fear of retaliation. PERFORMANCE EVALUATIONS AJK is strongly committed to each employee's merit capabilities. For this reason, as an employee of AJK, you have the right to achieve success based on your skills, ambition, and career path. As a valued employee, you will be able to look to AJK for individual recognition, fair treatment, challenging employment, and the opportunity to improve yourself. Performance of each employee shall be reviewed annually, or on or about the anniversary date of your employment. The frequency of performance evaluation may vary depending upon length of service, job position, past performance, changes in job duties, or recurring performance problems. Your performance evaluations may review factors such as the quality and quantity of the work you perform, your knowledge of the job, your initiative, your work attitude, and your attitude toward others. The performance evaluations are intended to make you aware of your progress, areas for improvement, and objectives or goals for future work performance. Favorable performance evaluations do not guarantee increases in pay or promotions. Pay increases and promotions are solely within the discretion of AJK and depend upon many factors in addition to performance. PERSONNEL RECORDS You have a right to inspect and receive a copy of the personnel records that AJK maintains relating to your performance or any grievance procedure. Contact your HR manager to make a request to review your personnel records. Certain documents may be excluded or redacted from your personnel file by law, and there are legal limitations on the number of requests that can be made. You may designate a representative to conduct the inspection of the records or receive a copy of the records. However, any designated representative must be authorized by you, in writing, to inspect or receive a copy of the records. AJK may take reasonable steps to verify the identity of any representative you have designated. The personnel records may be made available to you either at the place where you work or at a mutually agreeable location (with no loss of compensation for going to that location to inspect or copy the records). The records will be made available no later than 30 calendar days from the date AJK receives your written request to inspect or copy your personnel records (unless you/your representative and AJK mutually agree in writing to a date beyond 30 calendar days but no later than 35 calendar days from receipt of the written request). Revised January 2024 Page 21 of 55